Dear customer of CARLA!

Thank you very much for the interest and trust you have shown in CARLA. CARLA offers you flexible, affordable mobility combined with the joy of driving a BMW. Being mobile with CARLA is easy, but for the system to work properly, rules are necessary. Upon receipt of the confirmation of registration, the CARLA Private Customer Agreement comes into force, which, together with the General Terms and Conditions, the Rules for the Use of CARLA Services and the Fee Schedule, forms the basis of our relationship. We recommend that you read these documents in a quiet minute before using our services. The basis of our terms and conditions is the principle of «fair play» – if everyone behaves in a way that takes into account the needs of others when sharing, the system will run smoothly. We thank you for adhering to these principles.

On our website you will find our FAQs (frequently asked questions), which will answer many of your questions.

But if you have any questions, please do not hesitate to contact us at «support@carladrives.ch» or the Service Line +41 44 500 3434!

We wish you a good trip with «CARLA» at any time!

Kind regards,

Your Swiss CARLA team!

Please click here to download the General Terms and Conditions!